Customer Service

• FAQ
• Shipping and Delivery
• How To Place Order
• New Order
• Refill Order
• Payment Options
• Disclaimer

1. Is all products are Natural?
Ans: - Yes, we offer Natural products only and they does not contain any artificial chemicals and colours.

2. What is the mode of order shipment?
Ans: - We ship all order through Register Global Mail.

3. When can I expect my order to arrive?
Ans: - All orders are shipped via Registered Air Mail from Singapore and generally takes 10 - 15 business days for delivery and maximum 21 days.

4. Is order tracking available on website?
Ans: - Yes, you can track your order from our website.

5. What countries do you ship to?
Ans: - We ship orders worldwide.

6. What are the payment options?
Ans: - You can make payment through Credit/Debit cards. We have taken all the security measures regarding online transactions and hence you can make the online payment using your credit/Debit cards. Your account information is restricted from unauthorized internet access and isolated safely.

7. Does an Online herbs offer a product guarantee?
Ans: - We endeavour for customer satisfaction and so we can assure about guarantee of our products.

Shipping and Delivery

1. Free shipping for all the orders.
2. All orders are shipped via Registered Air Mail from Singapore within 2 business days and generally takes 10 - 15 business days for delivery and maximum 21 days.

How To Place Order

Ordering online is the quickest way to get your order processed. Delivery time is also quicker when you order online. We assure all our customers complete confidentiality and guarantee them a safe and secure shopping experience.

For Existing Customer's

1. Please log in to your account.
2. After you log in, click the "Order History" button.
3. Select the order that you want to refill and then click the "Refill" button.
4. If you want to add any more product to your purchase, then click "Yes"; otherwise, click "No".
5. Now fill in the credit card/check details and then click "Complete Purchase" button.
6. For more information you can refer to blog.onlineherbs.com
7. You can start your drug search right below.

For New Customer's

1. Please click on Register to create your account.
2. Fill the information in the form.
3. click on "Register" button.
4. Select the product that you want, click on "Add to Cart button".
5. Click on "Check out" button.
6. If you want to add any more product to your purchase, then click "Yes"; otherwise, click "No".
7. Now fill in the credit card/check details and then click "Complete Purchase" button.
8. For more information you can refer to blog.onlineherbs.com

New Order

Ordering online is the quickest way to get your order processed. Delivery time is also quicker when you order online. We assure all our customers complete confidentiality and guarantee them a safe and secure shopping experience.

For New Customer's

1. Please click on Register to create your account.
2. Fill the information in the form.
3. click on "Register" button.
4. Select the product that you want, click on "Add to Cart" button.
5. Click on "Check out" button.
6. If you want to add any more product to your purchase, then click "Yes"; otherwise, click "No".
7. Now fill in the credit card/check details and then click "Complete Purchase" button.
8. For more information you can refer to blog.onlineherbs.com

Refill Order

Log into your existing account below with your username and password. Browse our non-prescription or pet products and add items to your shopping cart. Click checkout and complete your order.

Directions:

1. Please log in to your account.
2. After you log in, click the "Order History" button.
3. Select the order that you want to refill, and then click the "Refill" button.
4. If you want to add any more product to your purchase, then click "Yes"; otherwise, click "No".
5. Now fill in the credit card/check details and then click "Complete Purchase" button.
6. For more information you can refer to blog.onlineherbs.com
7. You can start your drug search right below.

Payment Options

You can make payment through Credit/Debit cards. We have taken all the security measures regarding online transactions and hence you can make the online payment using your credit/Debit cards. Your account information is restricted from unauthorized internet access and isolated safely.

Disclaimer

All other logos and trademarks are the property of the respective trademark owners.

The data presented on the displayed page does not suggest diverting the prescription given by doctors in case of any disease condition. The entire contents of the Site are protected by international copyright and trademark laws. The owner of the copyrights and trademarks are respective brand owners.  In case of any serious condition or severe symptoms, please consult nearest physician for immediate relief. Content on the displayed page has not been verified or analyzed by the U.S. FDA. www.onlineherbs.com is not responsible for any data or the remedies mentioned on this website.
YOU MAY NOT MODIFY, COPY, REPRODUCE, REPUBLISH, UPLOAD, POST, TRANSMIT, OR DISTRIBUTE, IN ANY MANNER, THE MATERIAL ON THE SITE, INCLUDING TEXT, GRAPHICS.

At Online herbs, we value your personal privacy. Your email address and personal information is safe with us because WE DO NOT SHARE YOUR EMAIL ADDRESS OR PERSONAL INFORMATION WITH ANYONE.

Your e-mail address and personal information will be used only by Online herbs to acquaint you on your order status and your order or any other product queries.

We at online herbs assure you that every online transaction you make will be 100% safe. This means you pay nothing if unauthorized charges are made to your card as a result of shopping at our online store. In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.